Customer service

Our customer service is available for many industrial sectors.

Our ability to provide you a complete after-sale service, covering a wide range of technical skills with a great reactivity, constitutes one of the greatest strength of our Customer service.

Download our documentation Customer service



Audit / consulting

Cleia’s specialists and experts at your disposal to maintain and increase the performances of your plants:

  • Audits: heat / aeraulic balances, analysis of product flows, availability rate of machinery, ….
  • Inspection and compliance control: gas, electricity and automation equipment.
  • Firing and drying tests, analysis of raw materials by our 4C laboratory.

Cleia helps you to turn a maintenance operation into an optimizing act:

  • Identification of improvement and evolution lever of your production tool
  • Reduction in the energy consumption of your plants
  • Optimization of the performance of your production tool.
CLEIA - Audit / consulting

Lines upgrading

Cleia proposes constant change in your equipment design by intervening throughout their whole life cycle.

Our facilities are designed to easily adapt to continuous change.

  • Technologies updating in order to obtain the best possible performance (motorization, automation equipment, industrial IT).
  • Adaptation and modification of lines for new products sizes
  • Improvement and adaptation of stations ergonomics.
CLEIA - Lines upgrading

Technical support

Ensuring a fast intervention is our top priority.

A single entry point for all your needs for technical assistance.

A technical support highly qualified in diagnostic methods and troubleshooting.

  • With remote access solutions, we quickly establish the cause of most of your equipment problems
  • A strong potential to mobilize quickly the appropriate technical interlocutor.
CLEIA - Technical support

Spare parts

Cleia maintains the functional abilities of your equipment by providing high quality spare parts.

We provide you with detailed maintenance plans, based on methodological processes and on our field experience.

  • Recommendations regarding maintenance constantly enriched by the feedback of our field crew.

Our spare parts service helps you in your systematic maintenance activity. 

  • A specific service to help you in your periodic maintenance activity.
CLEIA - customer service spare parts